Law Blog - Michael de Broglio Attorney

I always feel it’s up to all of us to take action more often and not just grumble. If nobody, for example, reports an out of order traffic light, how do you expect it will be fixed? I guess we all assume somebody else has taken the trouble to call in or complain. Here are some details where you can report something out of order – or complain - if you do see robots out of order or have traffic issues and you live in Johannesburg, Sandton or Fourways – the Johannesburg Roads Agency can be e-mailed at hotline@jra.org.za or faxed at 011 2985173. You can also call 011 375-5555.

Posted by Michael de Broglio on Wednesday 06-Jan-10

Complaint about robots or taffic in Johannesburg? Who u gonna call?

Comments

Isabel said...

on Wednesday 18-Jan-17 05:07 AM

Traffic light on the corner of Oak Avenue and Harley in Randburg has been out of order for two months. I have sent and email to Jhb and got a reply in December that a team will be sent there to fix the lights. Nothing has happened. I have since tried to follow up three times to there hotline but no-one replies

annemie said...

on Thursday 03-Nov-16 02:03 PM

PLEASE DO SOMETHING ABOUT THE SYSTEM THAT IS SO SLOW!!!!!! I REPORTED A ROBOT WHICH IS OUT OF ORDER FOR MORE THAN 2 WEEKS. I WONDER HOW LONG IT IS GOING TO TAKE TO FIX?

annemie said...

on Thursday 03-Nov-16 01:57 PM

Do not bother to phone this number. The people working there is very rude and extremely slow. They are blaming the system that it is the system that is slow, but I think it is the people who is slow. I reported a robot which is out of order for the past 2 weeks. Hopefully it is not going to take 2 year to fix.

annemie said...

on Thursday 03-Nov-16 01:57 PM

Wiltrud said...

on Friday 12-Aug-16 07:38 AM

Hi! There's a new 'Taxi rank' on the island between the lanes on Grayston Road, corner West. This causes traffic jams especially during peak hours, as they make u-turns and cut into traffic as only taxi's do. Is this even legal?

Debra de Vos said...

on Thursday 04-Aug-16 06:26 AM

Can someone please assist on the Main Road, Bryanston from the William Nicol, Main Raid intersection upto Sandton Medi Clinic. I am a female travelling alone to work at 06h00 when it is still dark. It is a total nightmare, most mornings getting to work traumatised. Taxi Drivers do not stop at red robots. If you are in their way, they will take you out!! Passing vehicle on the left going through red robots. If you dare get in their way, they will hoot, shout, swear, flash and drive you off the road. Also overtaking vehicles at a red robot at the intersection and crossing over. PLEASE PLEASE!!

Gavin said...

on Thursday 19-May-16 12:36 PM

I have faxed and emailed the JRA about the robots being out on bowling and south every day for a week. Yesterday they came and fixed a robot that is about 20 meters away, but ignored this robot. The fax number never answers, just in case you're wondering.

Brenda said...

on Friday 13-May-16 11:45 AM

Traffic lights not working on Bowling and Kelvin Drive as well as Bowling and South Road for over 2 weeks now. Surely it cannot take this length of time to get them working properly again???!!!

ISMAIL said...

on Wednesday 02-Mar-16 06:00 AM

ROBOTS NOT WORKING FOR OVER A WEEK MALIBONGWE EN BONDARY STREET LINDEN

Karen said...

on Tuesday 05-Jan-16 12:18 PM

Tried calling to report a traffic light that has been out for 3 weeks. I was put on hold - but I can't bear to listen to that music all day while your agent does whatever is more important (waiting for me to get bored and hang up probably).

The lights on the corner of New Road and R101 in Midrand have been out. Not a problem over the holidays, but will cause havoc as everyone returns.

Gavin said...

on Monday 31-Aug-15 04:52 AM

Please attend to the robots that have been out now for 3 months. Someone is really going to get hurt on this road as the Taxis have their own way in the evenings.

Beyers Naude drive and Bothma Street
Beyers Naude drive and Johan Road

Lucille said...

on Friday 14-Aug-15 04:31 PM

Good day

It is going for almost a year that the robot at the four way of Finetown has not been working.

In the mornings there are traffic officers directing traffic, however in the evening there are no officers except in the afternoons.

This is unexceptable that robots can be out of order for so long.

I some times wonder, if it has become a norm that the Deep South namely Ennerdale and Finetown be grossly neglected in this manner.

Traffic jams are an every day occurrence; due to the fact that Ennerdale has only two exits.

Residents of Ennerdale and Finetown will appreciate it greatly if this matter be resolved urgently.

Kind regards
Lucille Isaacs

Janice said...

on Thursday 28-May-15 06:41 AM

the traffic lights has been off for more than 3 months at James street and the R558 Finetown, south of Johannesburg. absolutely no one is interested in fixing it and there is huge build up of traffic coming in and out of Lenasia and Ennerdale. the are no traffic cops either to assist with the problem.

Jessica said...

on Wednesday 27-May-15 06:54 AM

Please attend to a robot cnr Judges and Beyers Naude which has not been working for the past few days please urgently attend to it, the hold up in the morning and afternoon - 45 minutes 1 hr, which is totally ridiculous.

Natalie said...

on Monday 23-Mar-15 11:35 AM

Good day. Could someone please direct me to where I could report robots in Centurion. There Is traffic backed up in mornings and afternoons at the co of Old jhb rd and nalmapius. The turning arrow timing is not long enough.

Magriet Steynberg said...

on Tuesday 24-Feb-15 04:21 AM

The traffic light outside the estate where I stay has been out of order since I moved in a year ago. It is the intersection of Acacia rd and Republic rd. On the 24th of December I was involved in an accident because of it. Since then I have sent 6 emails and have reported it 3 times telephonically. Each time I have been assured that it will be fixed in 48hours but the lights have still not been fixed. This is unacceptable. What channels can I follow to get this done above the JRA as they are obviously not doing their job!

Tyrone said...

on Friday 20-Feb-15 12:23 PM

Hi

I would bring to your attention that the timing on turn right arrow on the robots on the corner of ontdekkers and Hendrik potgieter have been adjusted. This is causing severe backlog of traffic right up till 7pm. there little to no traffic on the oncoming lane....traffic is backed up for atleast 2 or 3km.

Nicole said...

on Thursday 12-Feb-15 06:03 AM

Hi, thank you for providing the number for the Johannesburg Road Agency.I did manage to speak to somenone about the issue with the robots changing too quickly on the corner of Lever and Olifantsfontein Road. Im hoping this issue will be resolved soon.

Sherrie Ann said...

on Thursday 05-Feb-15 04:46 AM

Good Day

I would like to report the robot that dont work properly on the corner of Stephenson street and Rosettenville road Village main selby, the red and orange light on all 4 robots arent working and is causing huge chaos and accidents as the drivers think the robot is out of order. Please assist with fixing it.

Have a Great Day

Kind Regards

Sherrie-Ann Van Greune

Sharon said...

on Friday 05-Dec-14 11:35 AM

Turning flashers on traffic lights corner Kelvin Drive and Bowling Ave, Gallo Manor, Sandton not working.

Robert said...

on Monday 24-Nov-14 11:43 AM

I am sick and tired of this, JRA officials who putt stamp for Building line relaxation, are full of themselves and undermine people , i think i was unfairly treated when they had to take me back telling me that my plan is not correct , just when another official told me to draft it using the same format. This is for a billboard i showed exactly what we are proposing and all the neccessary measurement with a plan from building control.

Nerisha said...

on Tuesday 14-Oct-14 11:01 AM

I travel from Sandton to Alberton, without any major delays, only to experience daily traffic on the Swartkoppies offramp, off the R59. The timing of the robots has to be adjusted, as vehicles turning onto Swartkoppies (from R59 - coming from Sandton), have to wait for at least 4-5 robot changes at a time.
This is bordering on ridiculous as most traffic is coming from the offramps and not from Swartkoppies itself.

Sunita said...

on Thursday 25-Sep-14 01:41 PM

Can someone please attend to a robot that is not working between 6th and 4th Avenue in Parkhurst in Johannesburg. It is causing major traffic delays. Late for work everyday.

Thanks

Jemma said...

on Thursday 04-Sep-14 01:55 PM

There has not been a problem with traffic on Bally Clare (Bryanston leading to sandton) since i started taking that route...all of a sudden Monday the put a bladdy points person on the road and now traffic is backed up every morning for 45 minutes just on one road - This was a really stupid move.

JACKSON said...

on Tuesday 26-Aug-14 02:28 PM

Hi there can someone please urgently attend to a robot that has been out for 9 months. COR AUGUSTA ROAD AND EAST STREET REGENTS PARK.
THIS IS TOTALLY UNACCEPTABLE &THIS IS VERY BUSY ROAD AND THERE ARE SCHOOL KIDS CROSSING THIS ROAD ALL THE TIME.

This is becoming a real

Your URGENT assistance in this matter will really be appreciated.

Kind regards

JACKSON said...

on Tuesday 26-Aug-14 02:28 PM

JACKSON said...

on Tuesday 26-Aug-14 02:28 PM

JACKSON said...

on Tuesday 26-Aug-14 02:28 PM

mandla said...

on Wednesday 25-Jun-14 07:57 AM

we have robots that have 2weeks not working ,,,its at NO.1 STONERIGDE DRIVE EDANVALE its in between greenstone & stonerigde shopping centre next to MACDONALD

Sunita said...

on Monday 10-Mar-14 07:14 AM

Hi there can someone please urgently attend to a robot that has been out since last Wednesday 5th March 2014.

Corner Tyrone and 7th Avenue Parkview, Johannesburg (At the Solly Kramers in Parkview)

This is becoming a real issue as the traffic backs up all the way to Victory Park.

Your URGENT assistance in this matter will really be appreciated.

Kind regards

Sunita

Kabelo said...

on Friday 07-Mar-14 07:48 AM

Good day
Kindly note that the street number 1 and 3 at Alveda Park (Kibler Park), Lavender street are not working .

Gavin said...

on Thursday 31-Oct-13 12:06 PM

Where to start with all the robots that aren't working or or are short timing in or around sandton ?

Robot out - cnr. Maude and Rivonia road - 3 weeks now
Robot short timing - cnr. Zinnia and Marlboro drive - 3 weeks +
Robot short timing - cnr. Katherin street and Westbrook place 2 years +

with an extra 400,000 sqaures of space being built in sandton over the next 3 years - sandton will grid-lock

Heather said...

on Wednesday 18-Sep-13 01:02 PM

I would like to report an incident of one of the workers who was working with a team on the lights at the corner of Swartkoppies Rd and Klipriver Road this morning.

At around 11h15 I cam from Klipriver Rd south towards Swartkoppies Rd and took the slipway onto Swartkoppies Rd.

A worker standing next to the truck on the island at the robots - in full view of oncoming traffic - proceeded to start urinating on the grass patch in the middle of the road !!

As I drove past ( after nearly going off the road) I hooted at the man who obviously could not stop his actions.
I was disgusted !!!!
Please investigate and take this matter further.
Thank you

Jackie said...

on Wednesday 31-Jul-13 06:20 AM

Please could something be done about the traffic light on Malboro Drive under the N1 highway it went off and is now out of sinc causing people to get stuck in the middle of the road stopping the traffic from the left from moving. if you arrive after 7 you will also be stuck across the middle of the road down at the bottom of the hill on Malboro Drive near the Shell Garages causing everyone alot of fustration

thomas said...

on Friday 26-Jul-13 10:17 AM

i am so tired of reporting one robot out of order for the past 2weeks,got ref no but with no responds from jra to fix the robots,i am asking myself the same question over and over again why do road users has to suffer due to the incompetence by the jra?stop giving these fat cats high increases

Sharon Krain said...

on Wednesday 05-Jun-13 11:36 AM

Traffic light pole knocked over on corner of Bowling and Wandel Roads, Woodmead, Sandton causing out of order traffic lights. Been out of order for about 2 weeks.

Tim said...

on Wednesday 23-Jan-13 03:22 PM

Thanks to Allison who posted a message on the 6th with Mr Lloyd Ramuki's from JRA contact details. I spoke to Mr Ramuki today regarding a problem and he was very positive and helpful.
contact 011 298 5279

Lauren said...

on Wednesday 12-Sep-12 06:45 PM

Robots have been out at Bowling ave and Kelvin drive since the 5th September. Traffic is a nightmare!!!

Lynne said...

on Thursday 21-Jun-12 10:44 AM

Two robots have been out of order on Edenvale Rd near the off ramp from N12. for several days now. Surely after one full day a technician should be sent to repair them. If this is not done then a Pointsman should be there during peak hours. or can a trained person not operate the robots manually during these hours ?
This stop start mode also wears out clutches as well as using more petrol.Perhaps we could manage two cars deep or even more to proceed and not just one at time. Is there no way to communicate with the road user as to what is being done to correct the problem. and the estimated time to sort it.-with knowledge a different route could be chosen the following day and those who have no choice more patience knowing that it is being attended to.

SHERIE said...

on Tuesday 05-Jun-12 09:14 AM

the Robot at the onramp and offramp of maraisburg, jhb, is a real disaster. the motorist does not make it any easier by blocking the centre. when is this robot ever going to be working correclty.

Shane said...

on Thursday 23-Feb-12 08:06 AM

Why is it that everytime it rains there is a robot not working,

The robots at the intersection of Klipriver Drive and Swartkoppies road in the Alberton area are always going out, they have been out since Sunday the 18th of Feb 2012. They were back on Wednesday evening 22 Feb 2012, and are now out AGAIN, these robots are the worst ROBOTS along Klipriver Drive and are OFF more they are working.

What is the problem, can't the staff involved in the repairs and maintenace fix a stupid fault like a leak in a seal or a loose connection or even a faulty cable in the ground.

COME ON GUYS this is really BAD service.

FIX THIS PROBLEM !!!!

This is really disgussting service and all the tax payers are payin for peatrol taxes and other types of thing for this type of quality

samantha Kali said...

on Friday 22-Jul-11 01:59 PM

Please someone do something about the robot in Katherine Street – 171 Katherine street- Liberty life buildings and opposite Barlow word. In the mornings the traffic is backed up all the way down to Marlboro because this traffic light. The traffic light works but is not changing according to the flow of traffic so the traffic going down the road is backed up because the robot hold up all the traffic from flowing.

It takes an Hour in the morning between 8-9 to pass over this traffic light until the traffic runs smooth again.

LERIKA said...

on Monday 15-Feb-10 01:46 PM

JRA, if they are about meeting some min requirement specs for the uptime of robots should implement a working process whereby one reports a faulty robot and the result is that someone either mans that robot or the thing gets fixed within 30 min. The pointsmen that are at the intersections sometimes cause more harm than when they were just not there: these people must be trained as well to operate at least as good as a robot. These are such simple things to implement and yet: nothing vaguely efficient is put in place. NOT WORKING ROBOTS IS THE SINGLE BIGGEST CAUSE OF WASTE IN JHB

Allison said...

on Wednesday 06-Jan-10 03:58 PM

I phoned today to report traffic lights down on Malibongwe Drive from President Fouche Intersection to across the N1. I phoned directly to Lloyd Ramuki from Johannesburg Road Agency on 011 298 5279 to avoid holding on for so long to speak to an agent at the City of Johannesburg number (011 375 5555).

These robots are down at least 3days a week and when they are down traffic is held up from about 2km away. When the robots are working (which is hardly ever) it takes you 5min to get from President Fouche intersection across the N1, whereas when they are not working it can take you 30min. So I have to leave home 30min earlier just incase the robots are not working. I just hope those robots will be fixed soon.

Corné said...

on Wednesday 06-Jan-10 03:54 PM

It's obviously stupid to think that someone else is probably doing something about the problem. Robots that are out of order has got a lot to do with the amount of accidents on the road and every self-respecting citizen should take it upon themselves to do something about it.